The second-hand marketplace Shoppers Voice Frustration Over Sizing Modifications

Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has revised its size classifications for women's and children's garments failing to inform all users about the change.

Online Platforms Backlash

Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.

The platform stated the updated approach better aligns with comparable marketplaces.

They have suggested members to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.

Sizing System Updates

Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.

User Accounts

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Another user, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Necessary Adjustments

Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.

Platform Context

The platform boasts over 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods after backlash from users.

Catherine Banks
Catherine Banks

Alex Turner is a seasoned urban explorer and lifestyle writer passionate about uncovering the hidden gems of city life.